Contact support
Email [email protected] and include your Trix username, app version, device model, and a short description of what happened. Do not send passwords, sign-in tokens, or payment credentials.
Online game help
If a match disconnects, reopen Trix with the same account and use the active or paused game option in the online lobby. For a problem with another player, use the report action in that player's profile so the relevant account and match can be reviewed.
Voice chat help
Voice chat needs microphone permission and a stable connection. You can mute another participant during a match, and you can remove microphone permission at any time from your device settings.
Delete your Trix account
You can request deletion inside Trix from your online profile. If the app is no longer installed or accessible, use the official web request page.
Open account deletionPrivacy
Read what information Trix collects, why it is used, and the choices available to you.
Read the privacy policyCommunity rules
Online play must stay respectful and safe. Review the rules for profiles, avatars, voice chat, fair play, reports, and moderation.
Read the Terms and Community Rules